Procurements

Current Request For Proposals/Bids


REQUEST FOR PROPOSAL (RFP)
Information Technology Labor Contract

INTRODUCTION
South Coast Transit Management (SCTM) is responsible for operating public transit services in ten (10) communities within the Southeastern Massachusetts region, and is funded with Federal, State and local subsidies, as well as fare box revenue.

The consultant will work under the direction of the General Manager of South Coast Transit Management Inc. SCTM is required to comply with the mandates of the Americans with Disabilities Act (ADA), as are the entities with which it contracts for transit. For the purposes of this contract and project, SCTM must also comply with funding rules and regulations of the Federal Transit Administration (FTA) and the Massachusetts Department of Transportation (Mass DOT), as well as other federal and state funding sources. SCTM is an Equal Opportunity Employer. Disadvantaged Business Enterprises are encouraged to submit proposals and no proposer will be subject to discrimination based on race, color, religion, ancestry, national origin, age, gender, handicap, sexual orientation, veteran status, or other protected class, as identified by law, in consideration of an award of contract.

Specifications and information may be obtained by emailing dfreitas@srtabus.com. Proposals are due at 4:00 PM on May 11, 2017.

Overview
SCTM is looking for a 3 Year Managed Services Agreement for IT Services. South Coast Transit Management would only be billed for services rendered, not to exceed $30,000 annually. This is not a prepayment agreement; South Coast Transit Management and the selected vendor have the right to terminate at any time with 30 days “written” notice.

Scope of service
This is an RFP for IT labor services only, and any equipment needed to fulfill these services would have to be purchased separately from this contract by South Coast Transit Management. Vendor may participate by supplying either a quote for materials/software to be purchased or by supplying an independent cost estimate to be utilized by SCTM staff. Any equipment upgrades SCTM may undergo during the term shall be included in this scope of services. SCTM would also like the vendor to make available, a technical employee for Tier 1 remote and onsite support for approximately an 8-10 hours weekly on an as-needed, T&M basis. The staff member would report directly to the SCTM IT Manager and would work with the IT Manager and SCTM Staff directly to resolve ticket requests that have been reported. The staff member would also be responsible for providing periodic reporting and status updates on helpdesk tickets and issues.

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SRTA’s Disadvantaged Business Enterprise (DBE) Policy can be found on the Disadvantaged Business Enterprise (DBE) Page