Job Postings

Part-time Customer Service/ Office Assistant (20 hrs/wk)

The Southeastern Regional Transit Authority is seeking a dynamic, self-motivated, and customer service oriented professional ready to play an integral part in the Authority’s Administrative Team. This highly responsive individual can multi-task and has great interpersonal, problem solving, and communication skills. The ideal candidate will have at least three years of progressive customer service and administrative experience.

Duties Include:

  • Providing information about SRTA bus services
  • Answering phones
  • Typing letters/ e-mails
  • Making copies/faxes
  • Opening and distributing mail
  • Processing identification cards for reduced services on SRTA buses
  • Filing and maintaining office files
  • Preparing information packets for Demand Response services
  • Entering applicant information using customer service database
  • Providing assistance with customer complaints
  • Ordering supplies
  • Processing large quantities of bus passes
  • Light bookkeeping

Educational and Other Requirements:

  • HS diploma or equivalent,
  • Minimum of 3 years’ experience in an office environment
  • Demonstrated customer service skills,
  • Demonstrated proficiency with Microsoft office programs,
  • Ability to communicate clearly and concisely
  • Spanish and/or Portuguese speaking preferred

To apply, please visit

or mail resume to:
Attn:  Deputy Administrator
700  Pleasant Street, Suite 320
New Bedford, MA  02740

Application Deadline:  November 15, 2020

SRTA provides a tobacco-free and drug-free work environment. As a recipient of federal funds, SRTA is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce.

South Coast Transit Management (SCTM) is SRTA’s service operator and handles the hiring of bus drivers.

SCTM is hiring an Operator, click here for the job posting.

SRTA’s Equal Employment Opportunity (EEO) Policy can be found on the Equal Employment Opportunity (EEO) Page