Now Hiring for Demand Response Agent

A Demand Response Agent performs all duties required in a Demand Response Dispatch office. Ensure accurate pick-up and drop-off times through telephone interaction with customers. Schedule trips in Novus software while ensuring the most effective utilization of SRTA vehicles.


This is not a safety-sensitive position. This position is subject to the Drug Free Workplace Policy.

Demand Response AgentDownload
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Applications are accepted Monday through Friday from 8 AM to 4 PM and can be dropped off at either:

New Bedford Maintenance Garage
65 Potomska St
New Bedford, MA 02740

Fall River Maintenance Garage
601 Brayton Ave
Fall River, MA 02721